Frequently asked questions
Product
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Yes, all our cases are tested for durability to a drop height of 3 meters. The Bumper cases, specifically designed with enhanced corner protection and shock absorption, are tested to a drop height of 7.5 meters. Additionally, all our cases feature slightly raised edges to protect your screen and camera with a snug fit around your phone, ensuring optimal protection.
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Our cases are designed with high-quality materials that are resistant to yellowing. While no case material is entirely immune to discoloration, we use advanced coatings and UV-resistant materials to maintain the case's clarity and appearance for as long as possible. To prolong the life of your case and keep it looking fresh, we recommend regular cleaning and avoiding prolonged exposure to direct sunlight or harsh chemicals. With proper care, you can expect your case to maintain its original look for a long time.
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Our cases are made from premium, durable materials designed to offer the best protection and a comfortable grip. The majority of our cases are crafted from a combination of high-quality TPU (Thermoplastic Polyurethane) for flexibility and impact resistance, and polycarbonate for added strength and durability. Some of our cases also feature a scratch-resistant coating to maintain a sleek, polished finish. We carefully select these materials to ensure both protection and style, so you can trust your case to keep your phone safe and looking great.
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Our cases are designed to protect your phone while keeping it stylish. Here’s what you can expect:
- Shock Protection: Our cases absorb impact to protect your phone from drops. Bumper cases provide extra corner protection.
- Raised Edges: Slightly raised edges around the screen and camera help prevent scratches.
- Slim Design: Lightweight and slim, offering protection without extra bulk.
- Perfect Fit: Precise cutouts for easy access to buttons, ports, and cameras.
- MagSafe Compatible: All our cases are MagSafe compatible, so you can easily attach MagSafe chargers and accessories.
- Anti-Yellowing: Made with UV-resistant materials to keep your case looking fresh.
- Durable Materials: Crafted from strong, flexible TPU and polycarbonate for long-lasting protection.
- Stylish Choices: Available in a variety of colors and designs to suit your style.
These features ensure your phone stays safe, functional, and stylish.
Payments & Safety
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Yes, your payment is completely safe with us. We use industry-standard encryption and secure payment gateways to ensure your personal and financial information is protected. Your security is our top priority, and we never store sensitive payment details. If you have any concerns, feel free to contact our support team
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
Shipping & Delivery
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- Standard Shipping (typically 3-7 business days for New Zealand and Australia)
Shipping times may vary based on the destination, but we always aim to get your order to you as quickly as possible.
International Shipping
We offer the following international shipping options:Standard Shipping (typically 7-15 business days for most other destinations that we ship to)
The above is excluding rural deliveries.
Due to global supply chain challenges, shipping times could be longer than usual. -
All orders are processed within1-3 business days(excluding weekends and public holidays). Once your order has been processed and shipped, you’ll receive a confirmation email with tracking details.
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Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
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Yes, we offer FREE worldwide shipping when you purchase 2 or more items.
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Yes, we offer worldwide shipping to most destinations!
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A full list of all of our shipping areas can be found here.
If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.
Returns & Refunds
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Yes, We have a 14-day return policy,
Please see our Refund Policy for more details.
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We have a 14-day return policy, how ever the items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Please see our Refund Policy for more details.
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All return shipping costs are handled by the customer.